FAQ

Q: Where are you located?
A: We are located in GA

Q: Shipping and Delivery?
A: Please refer here for shipping and delivery details

Q: Return policy?
A: ALL SALES ARE FINAL. We do not accept returns or issue refunds unless we make a mistake on our end with your order. (ex. We ship you the wrong sneaker or size).

Q: Payment options?
A: We accept Paypal for all purchases on the site

Q: Are shoes 100% authentic and legit?
A: Yes, all shoes are 100% authentic and only purchased from Authorized Nike Retailers and Accounts

Q: Is our online store secure?
A: Yes, we accept payments via Paypal which is encrypted and secure for all of our customers

Q: Have we sold sneakers before and how was feedback?
A: Yes, we’ve sold many pairs of sneakers on Sole Collector Marketplace, eBay, Twitter, Instagram and SneakerCon events. 100% positive feedback and plenty of references from reputable customers.